Category Archives: Office Life

A Call to Action

phone-booth-1500964-640x480Because of a recent boom in business, my company needed to update our office phone system. We had a very nice system in place already, but our business had tripled within a matter of months. Since we rely on phone orders for the vast majority of our sales, we needed to upgrade in order to handle the increase in call volume. We were lucky to have a great relationship with our telephone equipment provider, as within days we were able to have a new system ready to put in place. It’s not often that businesses find themselves in situations like this, but when they do come up, it’s important to know that the companies you have chosen to do business with are capable of meeting your needs in a timely manner.

Prior to this happening, we had a trunk study performed, after which we were told that we were losing business as a result of not having a new phone system in place. Anyone who has ever run a business knows that losing money because you are ill equipped to handle your customer’s needs is the worst way to lose money. Being able to make a phone call and knowing it would be taken care of quickly and efficiently was a great relief to me. I knew that with every passing day, thousands of dollars were being lost and that’s something I couldn’t afford to let happen. The whole situation made me think about the importance of knowing qualified vendors who can get you the products you need, when you need them.

I soon began looking into other areas where we were dependent upon other companies for goods and services to see if we were utilizing vendors who could facilitate the changes our growing business was experiencing. After a long, hard look, we decided to switch shipping companies and to switch to a new overnight call center operator. It’s not that our needs weren’t being met at the time, but that if things continued to grow, we would likely outpace our current vendor’s ability to provide service. Being proactive in your business relationships is just as important as being proactive about your business. After all, most companies depend on other companies to make their operations run smoothly. I encourage all business owners to seek out the service providers and vendors that can handle your needs both now and in the future. When your business grows, you’ll be happy you did.

Make Your Workplace Deal with Home Office Decorating Concepts

No matter if you’re running a home business or merely desire a space in which you can utilize your computer system and capture up on your documentation, you’ll need home office embellishing ideas in order to make that crucial space an enjoyable location where to invest your time. Home office designing has an extremely important function, which is to make the space functional, and yet still relaxing, so that you are able to do your best work there.

To attain this, the most essential decorating office pointer is to organize yourself. Decorating an office simply can not be done among a jumble of papers, pens, and computer accessories. In fact, you ought to think about the most vital home office embellishing concept to be removing the mess so that you will have the space to work.

No matter how big the space might be, embellishing the home office starts using the area to its max. You’ll want to have the ability to work properly in the environment, but you’ll likewise need to have simple access to all the essential devices and files that you’ll be using all the time. Interior embellishing home office discovers the measurements of your area, and sets out the very best possible method to work around them. The furniture will all need to be relocated to suit this function.

If you’re searching for a home office decorating tip for the furniture, function is what you’ve been waiting to hear. You desire the furnishings to be appealing, but appeal alone won’t assist you succeed in your work. This home workplace decorating idea might make you think that function implies the sacrifice of fashion, you’ll rapidly discover that this needn’t be real. When you look into the various kinds of office furniture offered, you’ll discover that there is a dreadful lot out there that can combine the best of both worlds.

If it does come to the point where your home office designing requires a choice between the more attractive piece and the more practical piece, go with the function; you’ll thank yourself in the end.

Workplace Theft: Even more Common Than Numerous Folks Think

The bad information: Some of them feel so much at home, they take the office house with them in methods they shouldn’t. 58 percent of office workers have taken workplace supplies for their individual use, according to a brand-new survey conducted by Harris Interactive and

Among those who confess to taking workplace materials for individual use, the most typically swiped workplace materials include pens/pencils (77 percent), followed by self-adhesive “sticky” notes (44 percent) and paper clips (40 percent). Two percent of employees even take decors such as plants, paintings and office furnishings.

“People typically forget that workplace resources are not their own and are in fact thought about company property,” said lawyer Alan Kopit, legal editor of LexisNexis Martindale-Hubbell’s, which is thought about the most trustworthy and thorough online resource for finding lawyers. Kopit suggests workers review their office policy and be sure their habits follows the policies.

Employee burglary expenses small businesses billions of dollars a year-costs passed on to consumers in regards to higher prices and to other employees in regards to lower wages and less advantages. After all, in addition to pens and paper, some people likewise take resources straight related to the performance of business, such as classified information, patents, business contacts, case studies and periodicals.

Tips on how to Work with an Abusive Customer

Whether over the phone or personally, people in the customer care industry typically have to deal with discourteous customers daily. Regrettably, customers are always right, even when they’re not right, and they understand it. Utilizing these suggestions will ensure that coping with an impolite customer doesn’t send your whole working day into a tailspin.

Remain Cool

When you are dealing with an angry customer, remain calm despite how rude the customer gets. Staying professional and considerate will help you keep control of the circumstance. Do not raise your voice, or succumb to their frustrations. You do not want to play their game if they’re trying to get you riled up.

Try to keep Being happy

Smiles are infectious and they impact your mindset. As long as you can keep smiling while the customer is on their rant, you can maintain a handle on the predicament. When you smile, you release endorphins that keep you calm. Ideally the customer will start to calm and smile down.

Never Interrupt the Customer

Let the customer rant and rave while they explain their situation, but don’t listen to the irritated words. Instead, listen thoroughly and maintain eye contact to make sure that you can determine what their issue actually is. The more they talk the more information you will have to resolve it for them.

Legitimize the Patron

Let the customer understand that you are listening and they are being heard. Echo their problem back to them to make sure that you heard them correctly and that you didn’t miss a thing. Whether or not you acknowledge that their concerns are valid, you should still substantiate them by appreciating them for being agitated.

Have a Positive Attitude

Regardless of how disrespectful the customer is, you should react always with positive comments. Drive the discussion beyond the negative and toward the favorable by clarifying to the customer how you can resolve their issue. They are likely to calm down in a hurry once they realize there is a solution at hand.

Steer Them In the correct path

Sometimes it’s impossible to resolve an angry customer’s matter by yourself. When that happens, direct them towards someone who could, whether it’s a supervisor, your boss, or your corporate office. Sometimes knowing the right person to get in touch with for the help they need can calm them down.

Don’t Take It Personally

When customers hit the ceiling, don’t take it personally. They aren’t mad at you. They are just taking their frustration with a product, or the company you work for, or the person who ticked them off earlier in the day, out on you. Wipe it off and forget about it. Don’t let it affect you, and don’t let it mess up your day.

Whether over the phone or in person, people in the customer service industry have to deal with rude customers every day. Using these tips will ensure that dealing with a rude customer doesn’t send your whole day into a tailspin.

When you’re dealing with an irate customer, stay calm regardless of how rude the customer gets. Hopefully the customer will start to smile and calm down.

No matter how rude the customer is, you should respond always with positive comments.

Generating Motivation With An Occupational Or Motivational Speaker

If you have discovered the spirits at your office isn’t really exactly what is used to be, you could want to think about working with a career/motivational speaker that will discuss occupation and life goals. Inspirational speakers can provide insight on issues that are essential within the office and enable staff members to generate new ideas and help them find out to collaborate as a team. Many offices go through times of shift and require advice and therapy in order to get with.

After sending and scheduling a speaker on the information to everybody in your office, you must prepare them for exactly what will happen next. If there are internal concerns that are disruptive to performance, then they ought to be taken care of prior to the speaker’s go to or let those in the office know they will be attended to throughout the discussion. Motivational speakers can assist employees by providing them the tools should be successful. This can include embracing a brand-new habit, becoming a better sales representative, staying organized, and discovering ways to make promotions.

With these devices, staff members need to have the ability to interact more professionally in the office. Speakers can also resolve workplace politics, how to remain expert throughout particular circumstances, and how to better connect with others. Despite the fact that lots of business have HR departments that are expected to help, a speaker from the exterior may be more influential due to the fact that they are a third party and are not familiar with staff members and how they normally act.

When selecting an inspirational speaker, you need to find one that is energetic and who comprehends your business. A lot of speakers have workouts that they offer to the group throughout the discussion to see if workers are discovering from it.

If your office is a happy one, you can still bring in a motivational speaker who can talk about personal financial resources, investing, or taking better care of one’s wellness. A motivational speaker can offer ideas and suggestions that they can start utilizing right away.

Motivation can come from many sources. Occasionally it can originate from total unfamiliar people. If your office needs a boost or wants to discover about a topic that is necessary, then working with a motivational speaker is one way to assist your workers in their careers and in their individual lives by following a few of the guidance they get.

Inspirational speakers can give idea on concerns that are crucial within the office and allow staff members to produce new ideas and help them learn to work together as a group. Motivational speakers can help staff members by offering them the devices needed to be effective. If your office is a pleased one, you can still bring in a motivational speaker who can talk about individual finances, investing, or taking better care of one’s wellness. If your workplace needs a boost or wants to learn about a topic that is essential, then hiring an inspirational speaker is one method to help your staff members in their occupations and in their personal lives by following some of the guidance they receive.

Best ways to handle a crude supervisor

Knowing how to handle a rude boss depends on the type of rude that you’re dealing with. If it’s a personality trait that stems from a sarcastic personality where he or she treats everyone equally and it’s just the way that the boss handles stress or makes fun, that’s one thing.


Even if you don’t have a rude boss, this practice can help you should things get complicated later on at your place of employment. If your boss is rude, you should document the instances of rudeness in your log.


Regardless of your communication style, it is imperative that you communicate your displeasure with rude behavior as soon as possible. If you have noticed that your boss is in the habit of making rude comments, react one good time in a way that lets him or her know that you won’t accept it, and the rude behavior may never be exhibited in your direction again. Oftentimes, people are so intimidated by their bosses that they will accept anything, when your boss may just be testing your limits.

Find help

If your boss just refuses and has a rude personality to change, it may be time to seek support. In this way, you can anonymously put your boss on the alert that he or she has disgruntled employees.


If the rude behavior is affecting your job satisfaction, health and/or mental well-being, then it’s time to seek employment elsewhere. Speak with family and friends and utilize social media to find another job as soon as possible.

Minimize Back Pain With Office Chairs

Anytime you remain seated in an office chair for an extended period of time, you expose yourself to the danger of causing low pain in the back and even triggering more damage to a currently existing back or neck problem. The reason for this is because sitting in a fixed position will enhance pain in the neck, back, shoulders, arms, as well as more Include pressure to the back and spinal discs.

When you sit in an office chair for a long period of time, many people tend to slouch over or down in the chair, stretching the spine tendons and straining the discs in the spine. Sitting in these positions gradually can further damage the spinal structures and trigger you major troubles in your lower back.

An if you sit at your desk for long durations of time ergonomic chair is something you should have. These chairs can assist you optimize support for your back and assist you maintain the proper posture while you sit in the chair. Simply having the chair is not enough, as its vital to adjust the chair to the proportions of your individual body structure.

No matter how comfy you may be in your office chair, lengthened fixed posture isn’t good for your back and also occurs to be a contributo to muscle stress and back troubles. Every half hour, you should get out of your chair to stroll, stand, or even stretch for a few minutes. Even strolling to the restroom or to get something to consume is wonderful for your body.

Strolling for a number of minutes will assist you even more, as it gets your blood circulating. Although lots of office chairs are designed to lower back pain, When you can is, moving around throughout the day constantly the very best thing you can do for your back.

Despite the fact that many individuals have standard office chairs, there are numerous different other designs offered for you to buy. Standard or traditional workplace chairs could be excellent for the cash, although they won’t help you that much when it concerns preventing. pain in the back.

The more pricey chairs or those with ergonomic benefits are your best purchase. They will assist your body while you sit at your desk, even help those with existing back issues. If you have to sit at. your desk for extended periods of time, make certain you select your workplace chair intelligently. You’ll be sitting in your chair while you work, for that reason you desire it to be both comfortable and safe.

Effective ways to get a raise

raising-wageGetting a raise at work is definitely an effortless job. When it comes down to opening up your mouth and allowing the words to flow you inevitably wind up with a knot in your stomach and a voice that squeaks. You have worked hard and honestly believe you deserve a raise, so how do you go about asking for one without your body reacting in such a negative manner?

Though inquiring about a wage increase is not an easy affair in these times of economic cessation, especially if your business is going through challenging financial times, there may be room for them to award you a few more dollars if they might be swayed you are worth it, and to help you get prepared, here are some suggestions you can put to good use:.

Know how much you are worth– when you would like a raise, you must do the legwork before you put forth your case to the proper people, and this means you must find out what other companies pay another person with the same job title. Understanding this will really help you figure out if you are being underpaid and figure out how much of a raise you can logically expect.

Seek an appointment and practice what you will say– when seeking a raise it is important you do it in a proficient manner, as it will improve your chances of success. To this effect, it is always a great idea to make an appointment to see the person in charge of making these decisions. Remember to practice what you will say with a friend or relative so you won’t forget it when the time comes.

Listen to what your boss has to tell you– once you conclude spelling out what you want and why you want it, just be quiet. Let your boss speak and make sure you hear what she or he has to say. The first contrary argument might be that these are tough days for the company, and while it may apply you may have the opportunity to assess if you still have a little bit of room to negotiate further. Depended on this, you can also change the amount you are seeking, in such a manner that both parties are satisfied with the ultimate outcome.

Don’t become aggressive, don’t intimidate, and don’t tell a sob story– on the contrary, being assertive, polite, and impersonal will get better final results than whimpering or complaining. Keep in mind, the people on the other side of the desk may likewise be experiencing difficult times, so the moment you start telling them how horrible it has become for you they will shut off their brains and all negotiations will be off.

In the end, it never hurts to inquire, and the worst thing that can happen is that you are told the business can’t afford to give you a wage increase right away. Not getting a raise right away does not indicate it will never ever happen, so don’t take down your shield and leave the door open to return to the topic in a few more months. Best of luck!

You have worked hard and honestly believe you deserve a raise, so how do you go about asking for one without your body reacting in such a negative manner?

Ask for an appointment and practice what you will say– when asking for a raise it is very important you do it in a professional manner, as it will increase your chances of success. In the end, it never hurts to ask, and the worst thing that can happen is that you are told the company can’t afford to give you a raise right now.

Read This When Purchasing Home Office Furnishings

Working at home is becoming a common trend in a bunch of

fields nowadays. A great deal of people choose this type of set-up
due to the fact that they can have flexible work schedules and
work-at-home parents can have even more time with their

But when satisfying customers, they can not entertain them in
their living rooms which is why having a house workplace is

Home workplaces are normally small given that the majority of the actual
space is devoted to the house itself. Being small
does not imply that the office needs to look dull.

It still needs to create a great impression on every client
who walks in there. It is therefore vital to have at
least suitable furniture pieces in a house office.

Developing an excellent impression does not imply that the furniture
needs to be costly. To people who work at house, the spending plan is
tighter than huge workplaces which is why cost will play an
When getting a home office furnishings, important function.

An additional consideration is that the furnishings needs to be
compact. As mentioned earlier, home offices are usually
little which is why getting a space-saving furnishings is a.
much better alternative than full-sized ones.

Likewise, the furniture in a home workplace ought to show the.
image of the person’s work. Considering that he/she is working at.
house, serious-looking furnishings has to be declined in.
favor of homey-looking ones which verge on the.

The demands of a home workplace in regards to the furnishings may.
Not be as fantastic as compared to its bigger equivalents.
they generally have the same set of factors to consider like the.
price, function and the image of the workplace that they help.

Consider Some Do’s And Don’ts When Considering The Right Office Furnishings

Getting the right workplace furnishings involves a great deal of factors to consider on various aspects. Discover what attributes of workplace furniture you should stay clear of and seek to enhance your office setting.

Getting the right furnishings to furnish your office can make all the difference on the planet. Not only can it facilitate the right environment favorable for working proficiently, it can likewise promote functionality and organization.

The overall convenience your workplace renders to both you and your customer need to be the utmost significance. Comfort indicates productivity and productivity indicates satisfied clients. Customer fulfillment ergo results to a successful company.

It’s time to get begun revamping your workplace. Exactly what are the realities that you should understand if you do not have the right furnishings in your office right now?

If your chair does not afford the appropriate adjustability for the distance between the floor and your work desk, you would most probably end up with feeling pangs in your shoulder. If your chair does not offer the proper support to your buttocks, your ischial tuberosities would exert the optimum pressure to your gluteal muscles and this can lead to a start of a severe condition of pressure sores, clinically known as decubitus ulcers. If the chair you are sitting on right now while reviewing this post is restraining your circulation in the popliteal region, or the knee area, you may develop the much feared hideousness of varicose veins.

Moving on, the next thing you should be notified of is the significance of the impacts of not having the correct desk in your office. If you do not have the right desk with an enough surface area, then opportunities are, your work area will be littered. An additional reality you need to be in the understand is that if your desk does not provide the appropriate balance of height between your keyboard, considering you are going to be making use of one, and your body, you are putting much unneeded tension in the muscles of your forearms and hands.

With all these being stated, you now understand exactly what ill effects the poor quality office furniture can do to you and your business. Exactly how can you then stay clear of these health and wellness dangers in your personal office? Right here are some guidelines in picking the right office furniture.

The feel and design of the workplace furnishings you choose to make use of ought to coincide with the basic tone or mood you and your business want to send across to your customers.

You should think about the size of your office. The right furniture should be estimated to fit your office appropriately but not compromise the traffic flow. You can� cents EUR â � cents t be purchasing large and lavish furniture if you� cents EUR â � cents re working in an area as little as a cubicle, neither should you be getting tiny and compact ones if you have a large office space.

The right chair must advertise optimal comfort that boosts efficiency rather than leisure. It ought to be able to support the crucial parts of your body most generally impacted with pains and pains. Tall people tend to get lower back aches more often, so more support for the lower back is needed in choosing the right chair. The right chair ought to not only look enticing however must promote the appropriate body mechanics for you.

The sort of desk you need to be making use of in your office ought to promote organization. There need to be enough area for your office products along with enough space for you to do your work. Offer an adequate desktop area for you to set whatever you wish to work with at the minute.

Meeting, reception, and conference rooms must have the correct home furnishings to draw in consumers and promote the sensation of ease to your clients, reduce their feeling of apprehension, and therefore making you work more harmoniously together. Choosing the appropriate styles and color design may purposely change the state of mind of individuals in the room.

Materials used and the tone of your workplace furnishings must be in combination with the philosophy of your company venture. Dark tones are suitable for corporate businesses, whereas lighter tones can be properly made use of for companies with casual transactions.

Accessories must be appropriately put in the right areas to accessorize your work area in order to attract customers and promote the positive flow of energy that brings fortune and wealth to your company.

A lot of notably, you ought to likewise have a realistic budget in mind, one that gets you the most furniture with both convenience and style for the least quantity of money.

What are the realities that you should understand if you do not have the right furniture in your workplace right now? With all these being said, you now know what ill impacts the inadequate quality workplace furniture can do to you and your company. Here are some standards in choosing the right office furniture.

The right furniture must be approximated to fit your office effectively however not compromise the traffic flow. You can� cents EUR â � cents t be buying lavish and big furniture if you� cents EUR â � cents re working in a space as small as a work area, neither should you be purchasing small and compact ones if you have a large office area.